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Our History




Who We Are

GMS Workforce Management

Guard Management Systems Ltd were born from within the security industry, for the security industry. Over many years and after testing many security workforce management solutions we found that all of them did some of what we need, but none of them did all of what we need. Our software has been lovingly developed in to a complete suite of modular workforce management functions with something to suit all sectors within the security industry. 
 

Our History

How We Started

In about 2011, a small security company in the South Wales Valleys started to operate, and like many companies within the industry at the time, the majority of administration was paper based with our directors dutifully visiting all sites on a weekly basis to collect the patrol notes and timesheets in order to make sure staff were paid on time. 

It's worth mentioning at this point that prior to getting in to the security industry, one of our directors started life in the IT and software development industries and came to the security industry with a strong background in database development and management and had already developed a database system for event control logging, so after many discussions internally it was decided to take the husks of the event control system and further develop it in to a workforce management system that can effectively run the key features needed for a guarding company and the rest, is history!

Fast forward to 2025 and the feature packed version of GMS Workforce Management that exists today is barely recognisable against the dated looking grey screens of the original system.  

Our process style 1
2011

Paper & Pens

The company which started it all was formed, relying on paper and pens for the day to day operations

2012

NeverAlone Guard Control was designed

The NeverAlone Event Control system was taken as a starting point and developed for the needs of a man-guarding company, including things like rostering and note-taking functions.

2015

The Patrol Logger app was born

The first version of our Android Patrol Logger app was born and integrated in to the Guard Control system with features like NFC and GPS tagging, distress button & Incident logging

2016

Expansion in to keyholding

As the original company grew to take on alarm response duties, the software was further developed with updates to allow incident logging, SLA tracking, and using the Patrol Logger app to book on to incidents.

2017

Integration of hardware services

With CCTV tower rental becoming part of the business offering, Guard Control was revised to include monthly billing for system hire and automated client contact to request weekly site opening hours and updates. 

2021

Preparation for ISO & ACS

With ISO and ACS Accreditation around the corner, the software was developed to include features to ensure we were able to operate in a compliant manner with features like digital assignment instructions, risk assessments & a document control register.

2023

Guard Management Systems was born!

After discussing the software with various ACS and ISO assessors, the common theme was "why don't you make this available to other small companies", so after much thought and deliberation, a limited company and a project plan were born; the start of the ground-up modernisation of the existing software all while embracing the new brand of "GMS Workforce Management"

2025

GMS Workforce is ready to roll!

After almost two years of software development and modernisation, Guard Management Systems' GMS Workforce is now ready for market. Not only was the software's front-end redeveloped from scratch, but the Patrol Logger app has been redesigned to become more feature rich than ever before, and two new web portals for both staff and clients were designed to allow powerful functions that are useful to any security business.

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