Last Updated: 30/03/2025

Guard Management Systems Ltd ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how the Patrol Logger application ("the App") collects, uses, and protects your data. This policy applies to the Patrol Logger mobile application and its integration with our Windows software, GMS. By using the App, you agree to the terms outlined in this Privacy Policy.

1. Data Collection and Usage

• Personal Data Collection: Patrol Logger does not collect, store, or transmit any personal data to us or third parties. We do not have access to personal information unless explicitly provided for support purposes (see Section 4).
• Data Exchanged with the Server: The App communicates solely with your on-premises server, which is owned and operated by you (the client), to exchange operational data. No personal or sensitive data is collected or transmitted by the App itself.
• Tracking and Advertising: We do not use advertising, tracking technologies, or cookies in the Patrol Logger application.
• Data Storage: We do not store any user data or operational data on our servers. The data resides on your on-premises server, which is solely managed by you.

2. Data Sharing and Disclosure

• Third-Party Sharing: Patrol Logger does not share personal or operational data with any third parties, unless required by law.
• On-Premises Server Data: The on-premises server, which is owned and operated by you, may share statistical information with us solely for the purposes of licensing and maintenance. This data does not include personal information and may include data such as head-counts of staff members, client sites, and software installations.

3. Security Measures

• Data Security: We prioritize the security of data transmitted between the App and your on-premises server. Secure communication channels (e.g., encrypted connections) are used to ensure the safety of the data.
• Server Protection: The on-premises server, which is owned and operated by you, is solely responsible for the protection, storage, and encryption of any data it processes or stores.

4. Support and Remote Access

• Remote Access: We may access the on-premises server only with your explicit permission, and only for initial setup, troubleshooting, or support purposes. Remote access will only occur with your consent.
• Support Requests: Any data provided for support purposes will only be used to resolve your issue and will not be used for any other purpose.

5. User Rights and Data Protection

• Data Access and Deletion: As we do not collect or store personal data, data protection rights under applicable laws (such as access, correction, or deletion of data) are not applicable in this context.

• Contact Information: If you have any questions or concerns about your privacy or wish to contact us regarding data usage, please reach out to us at:

  Guard Management Systems Ltd
  Unit 5 Evtol Trading Estate, Newport, NP20 2DR
  Email: info@guardmanagementsystems.co.uk
  Phone: 01633 302019

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated accordingly. We encourage you to review this Privacy Policy periodically.